Reederi Nord

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Fleet IT Support Engineer

We are looking for a dependable colleague with strong problem-solving skills for the position of Fleet IT Support Engineer at Reederei NORD B.V in Amsterdam. You will be responsible for remotely maintaining the IT equipment of a fleet of vessels while working in Amsterdam. You will also occasionally travel worldwide to maintain IT equipment on board vessels. We are offering a full-time and hybrid position, for immediate commencement and 40 hours per week. You will be part of the international and experienced IT team that currently consists of 2 IT Fleet Support Engineers, an IT Systems Administrator, and you will report directly to the IT Director.

What we offer

The success of Reederei NORD B.V. is based on values such as collaboration, respect, safety, responsibility, ambition, and operational excellence. In addition to a competitive compensation package including initially a 1-year employment agreement, the company will support you to continue to learn and grow alongside a team of international experts. The open and dynamic culture of Reederei NORD offers plenty of opportunities to keep developing your skills. You may start straight away or when your current notice period is over. Development and retention of the staff is a key focus at NORD. We are looking for a colleague who is interested in long-term employment at Reederei NORD. The systems that we work with are JRC, satellite equipment (Sailor, Furuno, and Intellian), and Fortinet network equipment.

Key Responsibilities

You will work closely with a cross-departmental team, and report directly to the Managing Director.

  • Maintaining the IT equipment of the vessels mainly remotely but also on-site including routine installations, configurations, upgrades, antivirus protection, backups, and email operation;
  • Providing day-to-day IT support to vessels by means of remote access and communication;
  • Liaising with suppliers and service providers to resolve issues optimally;
  • Monitoring the assigned fleet radio accounts and crew calling solutions;
  • Liaising with clients concerning the implementation of new solutions;
  • Traveling to vessels worldwide to maintain IT equipment during drydocks and at the newbuilding stage.

Knowledge, Skills and Competences

  • You have good knowledge of LAN / WAN / SDWAN, Firewalls, Routers, Backup systems, Windows operating systems, AD, Mail-server, DNS and DHCP;
  • You are a learner and able to study and implement new technologies;
  • You have good analytical, problem-solving, and decision-making skills;
  • You have good communication, English language, and negotiation skills. This includes verbal and written communication. You can effectively and positively assist and instruct internal and external customers and (non-technical) colleagues ashore and aboard on IT-related matters;
  • You have strong time management skills, are well organized, and good at documenting;
  • It will be of an advantage: work experience in shipping, knowledge of Linux, VoIP, and knowledge of satellite communication (VSAT / FBB / Certus).

About Us

Our management activities at Reederei NORD B.V. in Amsterdam focus on the operation of ocean-going, high-spec crude, product/chemical tankers, and bulk carriers. Reederei NORD B.V. is a part of the family-owned Reederei NORD Group that provides the full range of maritime services. Reederei NORD was established in 1964 in Germany and today we are a leading service provider in maritime transport, determined to maintain and expand this position.

Our four strategic objectives are:

  1. Customer Focus
  2. Cost & Performance
  3. Sustainable Growth
  4. ESG Opportunity

At Reederei NORD we focus on Talent & Culture to promote merit and trust-driven advancement of our staff to thrive in diverse and inclusive teams. Find out more about the companies at www.reederei-nord.com/company.

Recruitment procedure

If you feel you might be the person for the job, please send your CV and optionally a motivation letter in English to hr@reederei-nord.nl. Please mention in the motivation letter:

  1. In which country do you currently live and what your passport nationality is;
  2. Your current notice period;
  3. Why you are applying for this position;
  4. Why you are applying at Reederei NORD B.V. in Amsterdam.

We are very much looking forward to getting to know you. If you have any questions about this vacancy, please contact HR Officer Mrs. Anita Petricevic via telephone (+31 (0)20 760 64 09) or email: hr@reederei-nord.nl.

After you apply, we are aiming to respond to you within 3 weekdays. The recruitment process consists of three rounds of interviews. The first one with the HR Officer, the second with the IT Director, and the third one with the previous two persons plus the Managing Director.

The personal data that you share will be treated in accordance with GDPR legislation.

The Company provides equal employment opportunities to Employees and candidates, without regard to race, color, religion, sex, national origin, age, disability, and gender identity.

 

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